Privacy Policy

We may collect the following information:

• Name
• Email address
• Phone number, if provided
• Billing and shipping information
• Order details, including product type, size, quantity, material, finish, and deadline information
• Uploaded artwork, logos, images, files, notes, and proof-related communications
• Messages you send to us
• Marketing signup preferences
• Payment status and transaction identifiers
• Device, browser, IP address, referral, analytics, and website usage information
• Fraud-prevention, security, and log information

We do not intentionally collect full payment card numbers on our servers. Payment information is processed by third-party payment processors such as Stripe.

We use information to:

• Provide quotes
• Process and fulfill orders
• Review artwork
• Create and send proofs
• Print, package, ship, and support orders
• Communicate with you about orders, proofs, customer service, refunds, reprints, and account-free order support
• Send marketing emails if you opt in
• Improve the website, products, pricing, and customer experience
• Detect fraud, abuse, security incidents, and technical problems
• Maintain business, accounting, tax, and legal records
• Comply with applicable law

Uploaded artwork is used to quote, proof, produce, fulfill, support, and document your order. We may store artwork and related order records for business, support, legal, accounting, fraud-prevention, and reorder purposes.

You should not upload sensitive personal information unless it is necessary for your order.

Payments may be processed by Stripe or another third-party payment processor. Payment processors collect and process payment information according to their own terms and privacy policies. We receive limited payment-related information, such as payment status, transaction identifiers, billing details, fraud signals, and confirmation that payment was completed.

We may share information with vendors and service providers that help us operate the website and fulfill orders, including:

• Payment processors
• Email and transactional message providers
• Cloud hosting, DNS, security, and infrastructure providers
• Analytics and advertising tools
• Shipping carriers and fulfillment-related vendors
• Development, security, and support providers
• Professional advisors, such as accountants, attorneys, and insurers

These providers may process information only as needed to provide services to us or as otherwise allowed by their own legal obligations and policies.

We may use analytics and advertising tools, including tools provided by Meta, TikTok, Google Analytics, and Cloudflare Zaraz.

We do not sell personal information for money. However, some analytics and advertising activities may be considered “sharing” of personal information under California law because they may involve cross-context behavioral advertising, pixels, cookies, device identifiers, or similar technologies.

You may opt out of this type of sharing by using the “Do Not Sell or Share My Personal Information” link on our website. Where supported, we also honor Global Privacy Control signals as opt-out requests.

We and our service providers may use cookies, pixels, tags, scripts, local storage, and similar technologies to operate the website, remember preferences, measure performance, understand traffic, prevent fraud, and support advertising or analytics.

You can control some cookies through your browser settings. Blocking cookies may affect website functionality.

California residents may have the right to:

• Know what categories of personal information we collect, use, disclose, sell, or share
• Request access to personal information
• Request deletion of personal information, subject to legal exceptions
• Request correction of inaccurate personal information
• Opt out of sale or sharing of personal information
• Limit certain uses of sensitive personal information, if applicable
• Not be discriminated against for exercising privacy rights

To make a privacy request, email [email protected].

We may need to verify your identity before completing a request. For example, we may ask you to confirm the email address associated with your order or provide information reasonably necessary to verify the request. We will not use verification information for unrelated purposes.

You may opt out of sale or sharing by clicking the “Do Not Sell or Share My Personal Information” link in the website footer or right here: Do Not Sell or Share My Personal Information.

If you use a browser or extension that sends a Global Privacy Control signal, we treat that signal as a request to opt out of sale or sharing where required by applicable law.

If you sign up for marketing emails, we may send you product updates, promotions, announcements, or other marketing messages. You may unsubscribe at any time by using the unsubscribe link in the email or contacting [email protected].

Even if you unsubscribe from marketing, we may still send transactional or service messages related to orders, proofs, payments, refunds, legal notices, or customer support.

We keep information for as long as reasonably necessary to provide services, fulfill orders, support customers, maintain business records, comply with tax, accounting, legal, and security obligations, resolve disputes, enforce agreements, and prevent fraud or abuse.

Uploaded artwork and order records may be retained for customer support, reorder, quality-control, legal, accounting, and fraud-prevention purposes unless deletion is requested and deletion is legally and operationally appropriate.

We use reasonable administrative, technical, and organizational measures designed to protect information. No website, transmission, storage system, or service provider can guarantee complete security.

If you believe your information has been compromised or you notice suspicious activity involving an order, contact us at [email protected].

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided information to us, contact [email protected] so we can review and delete it where appropriate.

We may disclose information if we believe disclosure is necessary to comply with law, respond to legal process, enforce our terms, protect rights, investigate fraud or security issues, prevent harm, or complete a business transaction such as a merger, acquisition, financing, reorganization, or sale of assets.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.

Privacy questions and requests may be sent to:

KB2 Designs, Inc., operating as i buy stickers
[email protected]