Terms of Service
Last updated: July 4, 2026
These Terms of Service govern purchases, quote requests, file uploads, proofs, production, and use of the i buy stickers website and services. These Terms are between you and KB2 Designs, Inc., a California corporation, operating as “i buy stickers”(“i buy stickers,” “we,” “us,” or “our”).
By placing an order, uploading artwork, approving a proof, making a payment, or using our website, you agree to these Terms. If you do not agree, do not use the website or place an order.
1. Eligibility and customer responsibility
You must be at least 18 years old to place an order, or you must have permission from a parent or legal guardian.
You are responsible for making sure all order information you provide is accurate, including your name, email address, shipping address, product type, size, quantity, finish, uploaded artwork, and deadline information.
2. Orders, proofs, and production
Most custom sticker orders require a digital proof before production. Proofs are usually sent within 1–2 business days, but this timeline is an estimate and is not guaranteed.
Production usually takes 3–5 business days after proof approval, unless a different timeline is stated in writing. Production timelines are estimates and may be affected by artwork issues, material availability, equipment maintenance, payment issues, customer response time, order volume, or other circumstances outside our control.
You are responsible for carefully reviewing your proof before approval. Your proof may include size, layout, cutline, material, finish, and general artwork placement. Once you approve a proof, you authorize us to produce the order based on that proof.
After proof approval, we are not responsible for customer-approved mistakes, including spelling errors, incorrect phone numbers, incorrect URLs, wrong colors, low-resolution artwork, incorrect sizing, missing design elements, or any other issue that was visible or reasonably discoverable in the proof.
3. Artwork, files, and content rights
You represent and warrant that you own, have created, or have the necessary rights, licenses, permissions, and releases to use any artwork, logo, design, text, photograph, trademark, trade name, copyrighted work, likeness, or other content you upload or submit to us.
You remain the owner of your submitted artwork. You grant us a limited license to use, reproduce, adjust, prepare for print, display internally, and manufacture your submitted artwork only as needed to quote, proof, produce, fulfill, support, and document your order.
You agree not to upload or submit content that infringes another person’s copyright, trademark, publicity rights, privacy rights, or other legal rights. You also agree not to submit unlawful, threatening, harassing, hateful, exploitative, sexually explicit involving minors, deceptive, or otherwise objectionable content.
You agree to indemnify, defend, and hold harmless KB2 Designs, Inc., its owners, officers, employees, contractors, vendors, and service providers from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to your submitted artwork, your breach of these Terms, or your violation of another person’s rights.
4. Our right to refuse or cancel orders
We may refuse or cancel any order at our sole discretion, including for suspected copyright/trademark infringement or otherwise objectionable uploaded content, and are not responsible for infringing material a customer submits.
If we cancel an order before production for a reason unrelated to your breach of these Terms, we will refund amounts paid for the cancelled portion of the order.
5. Print, material, and color limitations
Custom stickers are physical printed products. You understand and agree that reasonable variation may occur between what you see on a screen and the final printed product.
Color may vary due to monitor settings, file color profiles, material type, laminate, ink behavior, lighting, and production conditions. Exact color matching is not guaranteed unless we separately agree in writing to a paid color-matching process.
Cutting may have small production tolerances. Slight shifts in cutlines, borders, centering, or kiss-cut placement can occur and are not considered defects unless they exceed our reasonable production standards.
Clear, holographic, metallic, specialty, or textured materials may change the appearance of colors and white areas in your artwork. If a printer, material, or production method does not include a white underbase, white or light areas may appear transparent, metallic, holographic, muted, or affected by the base material. You are responsible for reviewing the proof and product description before approval.
Low-resolution, compressed, blurry, flattened, or improperly prepared files may print with reduced quality. We may flag obvious file issues, but we are not responsible for quality problems caused by customer-provided artwork.
Reorders may not perfectly match previous orders because of material batches, ink behavior, laminate, equipment settings, file changes, or environmental conditions.
6. Cancellations, refunds, reprints, and returns
You may cancel an order for a full refund any time before proof approval.
After proof approval, the order enters production and cannot be cancelled.
Because custom stickers are made specifically for each customer, we do not accept returns except where required by law.
If an order has a production defect or misprint caused by us, we may, at our choice, provide a reprint or a refund for the affected portion of the order. We may require photos, returned samples, or other documentation before approving a reprint or refund.
Issues must be reported within 7 days after delivery. We are not responsible for damage caused by misuse, improper storage, improper application, exposure to unsuitable surfaces or conditions, customer installation error, normal wear and tear, or customer-approved proof mistakes.
7. Shipping and delivery
Shipping and delivery dates are estimates, not guarantees. We are not responsible for carrier delays, lost packages, weather delays, incorrect addresses, refused deliveries, theft after delivery, or other shipping issues outside our control.
Risk of loss passes to the carrier when we give the package to the shipping carrier. If a package is lost or damaged in transit, we may help you work with the carrier, but we are not required to replace or refund an order once it has been accepted by the carrier unless required by law or separately agreed in writing.
Free shipping, rush production, local pickup, or delivery options may be offered from time to time and may be changed, limited, or discontinued at our discretion.
8. Payment, pricing, and taxes
Prices are listed in U.S. dollars unless stated otherwise. Payment is due at checkout or before production, depending on the order type.
We use third-party payment processors, such as Stripe, to process payments. We do not store your full card number on our servers.
Prices, product options, turnaround estimates, shipping costs, and promotions may change at any time. We may correct pricing or product errors before accepting or producing an order.
Sales tax, shipping charges, and other applicable fees may be collected where required.
9. Website use
You agree not to misuse the website, interfere with its operation, attempt unauthorized access, upload malicious code, scrape the website, bypass security controls, abuse promotions, submit fraudulent orders, or use the website for unlawful purposes.
We may suspend or block access to the website or cancel orders if we believe activity is fraudulent, abusive, unlawful, or harmful to us, our customers, vendors, or systems.
10. Intellectual property owned by us
The i buy stickers name, website design, copy, layout, product descriptions, graphics, icons, photos, processes, and other content we create are owned by or licensed to KB2 Designs, Inc. You may not copy, reproduce, distribute, or use our content except as allowed by law or with our written permission.
11. No warranties
The website and services are provided “as is” and “as available.” To the fullest extent allowed by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation.
Some states do not allow certain warranty exclusions, so some of the above exclusions may not apply to you.
12. Limitation of liability
To the fullest extent allowed by law, KB2 Designs, Inc. and its owners, officers, employees, contractors, vendors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost business, lost data, reputational harm, or replacement costs.
To the fullest extent allowed by law, our total liability for any claim related to an order, product, website use, or these Terms will not exceed the amount you paid for the specific order giving rise to the claim.
Some states do not allow certain limitations of liability, so some of the above limitations may not apply to you.
13. Informal dispute resolution
Before filing any arbitration, small-claims case, chargeback, or other legal claim, you agree to first contact us at [email protected] and provide a reasonable description of the issue, the order number if applicable, your contact information, and the resolution you are requesting.
We will attempt to resolve the dispute informally for at least 30 days after receiving your notice.
14. Dispute resolution and arbitration — draft pending attorney review
This section is intended as an interim draft and should be reviewed by counsel before being treated as final.
If a dispute cannot be resolved informally within 30 days, either you or we may elect to resolve the dispute through binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, except as modified by these Terms.
The Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement.
You and we agree that any arbitration will take place only on an individual basis. You and we waive the right to bring or participate in a class action, class arbitration, collective action, representative action, or consolidated proceeding, to the fullest extent allowed by law.
Either party may bring an individual claim in small-claims court if the claim qualifies.
Nothing in these Terms prevents either party from seeking temporary or preliminary injunctive relief in court to protect intellectual property, confidential information, security, or unauthorized system access.
Nothing in these Terms waives any non-waivable right to seek public injunctive relief under California law. If a court determines that a claim for public injunctive relief cannot be arbitrated, that claim may proceed in court only after all arbitrable claims have been resolved.
You may opt out of this arbitration agreement by emailing [email protected] within 30 days after your first order or first acceptance of these Terms. Your opt-out email must include your full name, the email address used for your order, and a clear statement that you want to opt out of the arbitration agreement. Opting out of arbitration will not affect any other part of these Terms.
Arbitration fees will be allocated according to the AAA Consumer Arbitration Rules, unless a different allocation is required by law. Each party will pay its own attorneys’ fees and costs unless the arbitrator or applicable law provides otherwise.
If any part of this arbitration section is found unenforceable, the unenforceable part will be severed, and the rest will remain in effect to the fullest extent allowed by law, except that if the class-action waiver is found unenforceable as to a claim, the arbitration agreement will not apply to that claim.
15. Governing law
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles, except where federal law applies.
16. Changes to these Terms
We may update these Terms from time to time. The updated version will be posted on this page with a new “Last updated” date. Your continued use of the website or placement of orders after changes are posted means you accept the updated Terms.
17. Contact
Questions about these Terms may be sent to:
KB2 Designs, Inc., operating as i buy stickers
[email protected]